At Louna Sleep, we’re committed to delivering your order as quickly and smoothly as possible.
Order Processing & Shipping: Orders are processed within 1–2 business days. Once shipped, you can expect your order to arrive within 6–8 business days.
Shipping Confirmation & Tracking: As soon as your order leaves our warehouse, we’ll send you a shipping confirmation email with a tracking number. You can use this number to track your order here: Track My Order
Order Cancellation Policy: If you need to cancel your order, we accept cancellation requests within 30 minutes of placing the order, subject to support team availability. After this window, your order may have already been processed and prepared for shipment. In such cases, we cannot guarantee a cancellation.
Questions or Concerns?: If you have any questions about your shipment or need further assistance, please contact us at support@lounasleep.com.
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